BRAND ALIGNED PRODUCT PROTECTION
"Working with the internal product and marketing team at Dojo, Dot ID’s fresh ideas and perspectives over the years ensure great industrial design that improves our user journey."
Guy Moreve
Chief Marketing Officer
Dojo
The Challenge
Dojo needed a precision-engineered protective case for their existing payment terminals, one that not only safeguarded the device but also enhanced charging functionality and ensured seamless usability. Their previous case had failed to meet key functional requirements, leading them to partner with Dot ID for a refined solution.
The Solution
We worked closely with Dojo to design, engineer and set up production for a case that delivers on four critical fronts:
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Optimised charging – Designed for a perfect fit, allowing uninterrupted charging.
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Enhanced protection – Rigorously tested through multiple prototypes to withstand demanding retail and hospitality environments.
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Easy attachment & removal – Ensuring simple maintenance for busy merchants.
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Hygienic design – Essential for food and beverage settings, enabling effortless cleaning.
Material selection was key, we chose a durable, easy-to-clean material that provides both strong protection and a premium feel. Additionally, we incorporated customisation options, allowing merchants to personalise their cases with brand colours and markings, reinforcing their own identity while using Dojo’s technology.
The Impact
With thousands of cases now in use across various merchant settings, this solution not only extends device longevity but also ensures optimal performance, all while aligning with Dojo’s premium brand experience.
EXPERTISE UTILISED
Ideation, design development, CAD, prototyping, technical drawings, design for manufacture, detailed engineering, production support, product testing
